A: We consider many forms of income as a direct deposit, not just paychecks from your employers. Paychecks can be from a private company or other employer type, social security income, annuities, retirement payments, government salary or other government payments such as unemployment payments.
Q: Are exceptions made for what qualifies as a direct deposit?
A: We will review cases individually and decisions will be made at One’s discretion based on the information provided. If you believe a recent deposit into your account should be considered a direct deposit please reach out to us with the following information:
Date of Deposit Deposit Amount Depositor Name Reason for consideration
Q: Do you accept ACH transfers as direct deposits?
A: At the moment, we do not support ACH transfers for self-employed individuals. We’re always working to add new features. Stay tuned for updates.
Q: How does Early Paycheck work?
A: A qualifying paycheck direct deposit may post up to 2 days earlier than the scheduled payment date. It depends on factors like timing of the payer’s deposit transmission, and the type of payer transmitting the deposit.
Q: How does One offer 3.00% APY*?
A: As a digital banking service, we don’t have brick-and-mortar overhead like traditional banks. Instead of keeping the cost savings, we put it back into our product so customers can build savings with industry-leading interest rates.